Privacy Policy

1. Introduction

At RefurbPhones, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website.

2. Information We Collect

We collect the following types of information:

• Name and contact details
• Delivery address
• Email address
• Phone number
• Payment information
• Order history
• Device information
• Browsing behavior

3. How We Use Your Information

We use your information for:

• Processing your orders
• Delivering products
• Communicating about orders
• Sending order updates
• Customer support
• Marketing communications (with consent)
• Website improvement
• Legal compliance

4. Information Security

We implement security measures including:

• Secure SSL encryption
• Data encryption
• Access controls
• Regular security updates
• Secure payment processing

5. Cookies and Tracking

We use cookies to:

• Remember your preferences
• Maintain your session
• Analyze website traffic
• Improve user experience
• Enable essential features

6. Third-Party Services

We may share data with:

• Payment processors
• Delivery partners
• Analytics services
• Marketing services

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Withdraw consent
• Object to processing

8. Data Retention

We retain your data for:

• Active accounts: Until account deletion
• Order information: 7 years
• Payment details: As required by law
• Marketing preferences: Until opt-out

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.