Warranty Policy

1. Warranty Coverage

All refurbished phones come with:

• 6 months warranty on hardware
• 7 days replacement guarantee
• Free repairs for covered issues
• Genuine parts replacement

2. Warranty Period

Warranty duration details:

• Standard warranty: 6 months from delivery
• Extended warranty options available
• 7 days replacement for major defects
• Warranty tracking through order ID

3. Covered Issues

The warranty covers:

• Manufacturing defects
• Hardware malfunctions
• Battery performance issues
• Display and touch problems
• Network connectivity issues
• Speaker and microphone defects
• Camera functionality
• Charging port issues

4. Warranty Exclusions

Not covered under warranty:

• Physical damage
• Water damage
• Unauthorized repairs
• Software issues
• Normal wear and tear
• Cosmetic damage
• Accessories

5. Warranty Claim Process

Steps to claim warranty:

• Contact customer support
• Provide order details
• Describe the issue
• Schedule pickup if required
• Track repair status

6. Service Centers

• Authorized service centers in major cities
• Free pickup and drop service
• Quality assured repairs
• Genuine parts guarantee

7. Replacement Policy

7-day replacement guarantee if:

• Dead on arrival
• Major hardware defect
• Wrong product delivered
• Missing essential features

8. Extended Warranty

Additional protection options:

• Extended coverage up to 12 months
• Comprehensive protection plans
• Additional benefits
• Transferable warranty

9. Documentation Required

• Original purchase invoice
• Warranty card
• Valid ID proof
• Detailed issue description